Care Support
- Online/Phone Visit Tips
- Why do I need to complete an online check in?
- How can I view all of my current and/or past care history?
- What do I need to complete for online check in?
- When will Crossover doctors respond to me?
- How long will my check in take?
- Why do I have to answer so many health questions?
- How can I cancel a visit that I previously booked?
- How can I reschedule a visit that I previously booked?
- How can I book a visit request sent by my provider?
- How do I respond to questions sent by my provider?
- How can I decline a visit request sent by my provider?
- How do I add or register my spouse/adult dependent to my account?
- Data Sharing
- How do I add or register my minor dependent to my account?