How can I reschedule a visit that I previously booked?
You can reschedule a previously booked referral appointment at any time before the appointment start time.
- From your Conversation timeline, select the View details link on the visit's timeline card to view the details of your booked appointment.
- Select the Reschedule link in the green section to view the calendar.
- From here, you can scroll through more days, view time slots in a different time zone, and select your preferred time slot.
- Confirm/update your mobile phone number and confirm your preferred calendar time zone.
- Once you select the Confirm button, your appointment is rescheduled!
- You will receive an updated appointment confirmation email and text reminders prior to your appointment, if you’ve opted-in.