Your Next Steps — Know Where to Focus & What to Do Next
Learn how Your Next Steps support Your Health Journey by turning your health information into recommended actions, including how to use them and where to go when you have questions or need support.
Q: What Are Your Next Steps?
A: Your Next Steps are recommended actions based on your health information, needs, and priorities. They may include preventive care, healthy lifestyle actions, follow-up care, or connecting with your Crossover Care Team.
You’ll find Your Next Steps with your Health Coordinates in your Crossover account. They help make your health information easier to act on by showing you areas where you may want to focus and actions you can take to support your health.
Q: Do I need to follow every recommended Next Step?
A: No. Your Next Steps are recommendations intended to help you know where you may want to focus. They don't replace your provider's medical advice or clinical judgment.
If you aren't sure where to start, have questions about a recommendation, or want help deciding what makes sense for you, connect with your Crossover Care Team. They can help you understand your options and determine what to focus on.
Q: How can I use Your Next Steps to support my health?
A: Your Next Steps can help you turn your health information into actions you can take. Depending on your health and needs, this may include completing recommended preventive screenings, managing a health condition, staying physically active, supporting healthy nutrition and sleep, managing stress, or following up with your Crossover Care Team.
As your health information changes over time, review Your Next Steps to understand where you may want to focus and talk with your Care Team about what makes sense for you.
Q: What if I have questions or concerns about Your Next Steps?
A: Connect with your Crossover Care Team. They can answer questions about a recommendation, help you understand why it may be relevant to your health, and discuss what actions may make sense for you.
If something in your Health Coordinates or Your Next Steps seems incomplete or inaccurate, your Care Team can also review the information with you and help determine what to do next.