Phone Support

For general questions about Crossover Health or for help with Sign-In, Sign-Up, or other questions on how to use our virtual tools, you can call one of the following numbers below.

Note:  If you are having a true medical or mental health emergency, please call 911 or go to the nearest emergency department.

Contact Info: 

  • If you have paid for your own membership, your phone line is (866) 271-3589 and press 0 for the virtual team and membership support;  Hours: M-F 8am-5pm PST & Sat/Sun 8am-5pm CST
  • For corporate-sponsored membership in Northeast, East, Central, West, please use the following phone number: (866) 271-3589
    • Northeast
      • CT, DE, MA, ME, NH, NJ, NY, PA, RI, VT
    • East
      • AL, DC, FL, GA, IN, KY, MD, MI, MS, NC, OH, SC, TN, VA, WV
    • Central
      • TX, AR, IA, IL, KS, LA, MN, MO, ND, NE, OK, SD, WI
    • West
      • CA, AZ, AK, CO, HI, ID, MT, NM, NV, NM, OR, UT, WA, WY

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